What is your training and background? I have a degree in Nursing with 12 years of experience in the Critical Care arena and am currently employed part time with both Seton and St. David’s Medical Center here in Austin, TX. I completed a 900 hour massage education from the Myotherapy Institute of Massage in 2005 and opened a thriving private practice in NJ while also consulting with 2 prestigious local Spas. Finally, I hold certifications in both Yoga and Pilates. (top) Do you take “walk-in” appointments? Sacred Elements is a private studio and massage practice therefore all sessions are by appointment only. (top) What should I expect on my first appointment? On your initial visit with us, please arrive 20 minutes prior to the scheduled appointment in order to fill out our required paperwork, and discuss your needs & goals with your massage therapist. After the intake is completed, your chosen treatment will continue as normal. All client information is kept confidential according to the Health Privacy Act. (top) Why do you need my health history? Massage, yoga, and pilates can be wonderful additions to your health regimen, however some health conditions are contraindicated or, treatment may need to be modified. Therefore, it is imperative that your massage therapist be kept updated about your health history to the best of your knowledge. (top) What should I expect during my session? If you are coming for a massage, a short update on health history will be first on the agenda. After a short discussion of your needs & goals, you will be given privacy in which to undress and get on the table. If assistance is needed, there are privacy screens and robes available for use and assistance shall be provided. Draping is provided during the entire session, and only the portion of the body being massaged is exposed. The room temperature will be adjusted as necessary to ensure comfort. If you are coming for pilates or yoga, please dress or bring appropriate clothing which is comfortable and provides ease of movement. (top) What is your cancellation policy? Here at Sacred Elements Massage Therapy, we strive to accommodate the appointment needs of our clientele to the best of our abilities. However, we also understand that life can occasionally throw us an unexpected curve. In order to serve the needs of all our clients, we have instituted the following policies: As we often have clients booked in succession, it is impossible for us to lengthen an appointment due to late clientele, and the remaining session will end as scheduled. We require a 24 hour notice of cancellation. If you need to cancel your appointment with less than 24 hours notice, and your appointment time is filled you will not be charged for cancellation. However, if you cancel your appointment with less than 24 hours notice and your appointment time is not filled, a $30 cancellation charge will apply. No Shows for scheduled appointments will be charged the full amount of the scheduled treatment. (top) What forms of payment do you take? Currently, we accept cash or check. (top) We do not accept insurance in lieu of payment, however, if your carrier provides for massage, we can help you with the necessary paperwork to be reimbursed. (top) Can I bring my child? No, there are no childcare facilities on site. (top) |